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Understanding the ICE Seal

July 25th, 2012  |  Insurance

As a consumer you want to make the best decision possible for every purchase you make. Whether you are buying goods or services, you want to get value for your money and you want to do business with companies you can truth and build a long term relationship.

Shopping for auto, home, or travel insurance is no different. With more and more people turning to insurance brokers to help them with find insurance, one of the big questions that need to be answered is, “Are the companies that are represented by insurance brokers reputable?”

Enter the ICE seal

ICE, which stands for Insurance Consumer Experience is a Certification Seal that functions as the internet’s trust mark. It is based on independent consumer reviews for insurance and provides consumers with a number score that they can use to compare coverage standards.

Created by InsurEye, the ICE certificate provides a series of ratings that are based on three components:

  1. Customer experience: This looks at things like response times, experience and ability to answer questions, and accuracy of billing.

  2. Value for your money: This criterion examines quote fairness, and the amount of coverage that customers receive for the rates they pay.

  3. Claim experience: This criterion examines the claims experience and look at things like processing time.

How HUB Insurance Hunter measures up

From a broker’s perspective, being ICE certified is a more efficient way to attract customers. The good news is that HUB Insurance Hunter recently received certification and scored a “Very Good” rating. Overall, we received a score of 4.3/5.0.

What does this mean? Its means that the partnering insurers we work with to provide you insurance coverage are some of the best in the industry and will provide you with the customer experience you are seeking.

Let HUB Insurance Hunter do the hunting for you!

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